Replacement MiniMed Pump
Jamie,
I just called the MiniMed support number about an extremely minor
problem with my pump. See, one of the pins on the hinge to the
reservoir door is missing or broken. Six of the seven connection
points on the hinge are in tact, so it isn’t a major problem. I just
wanted to document it in case it became a bigger problem. The
customer service person with whom I spoke insisted that they send me
a brand new pump to arrive tomorrow. I suggested that I keep this one
and replace it only if the problem got worse. That was simply not an
option in his mind. It sure is nice to see MiniMed stand
unconditionally behind their product.
Jonathan
July 6th, 2005 at 9:36 pm
I am glad to hear that Minimed stands behind their pumps like that!
Jan G.